SAHM

What it does

A three-sided delivery platform for shops and restaurants in Beirut. A customer orders from a bakery in Hamra and chooses cash on delivery; the order pops on the dispatcher's street map with a search ring around the store and is dragged onto the nearest free rider, who accepts, picks up, follows turn-by-turn directions and closes the order with the customer's 4-digit code. The cash lands in the rider's wallet and is settled at shift end with a USD and LBP count and a printed slip.

What works in it

• One order followed across the customer app, dispatch map and rider app
• Customer app with stores, search, categories, basket and cash on delivery
• Zone delivery fees, minimum basket and surge that update the app instantly
• Hand-drawn Beirut street map with a search-radius ring around the store
• Drag an order onto a rider, assign from the list or auto-assign the nearest
• Rider offers with a countdown, decline and automatic reassignment
• Heading-up rider navigation while the customer's ETA counts down
• 4-digit delivery code checked before an order can close
• Cash-on-delivery wallet per rider and shift-end settlement with a USD and LBP count and slip
• Order board with SLA timers and late flags, plus a filterable, sortable orders table
• Rider shifts, merchants with commission and pause, and a zones and fees editor
• Command palette, undo toasts and settings that change dispatch live

Motion preview